Your first visit to Excel Dental establishes a vital foundation for our relationship with you. During the first visit, we make sure to obtain important background information, like your medical history, and give you time to get to know your doctor. To understand what to expect for your first visit to our practice, please read through this page. You’ll find all the practical information you need, such as a map and directions to our office, practice hours, payment policies and more. There’s also background information about our committed staff and our first visit procedures. You can even save some time at your first visit by printing out and completing the patient forms in advance of your appointment.
Our practice is working together to realize a shared vision of uncompromising excellence in dentistry.
To fulfill this mission, we are committed to:
Listening to those we are privileged to serve.
Ensure a creative, challenging & compassionate professional environment.
Earn the trust and respect of patients, profession & community.
Strive for continuous improvement at all levels.
Exceed your expectations.Being well-prepared for your appointment will ensure that the doctor has all of the needed information to provide the best possible care for you. It also will help relieve any unnecessary anxiety you may be feeling. Educate yourself on your symptoms by reviewing the content on this Web site. Also, take some time to review our staff page and familiarize yourself with the doctors. We look forward to your first visit.
Team works hard to maximize this coverage for our patients. We’re in-network providers with most...
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We want to make sure dentistry services are affordable for all of our patients. We accept MassHealth and we will take payment in the form of cash, check, and major credit card for out of pocket expenses at the time of service. For those patients who are unable to cover the out of pocket costs of care, we’re happy to work with CareCredit. This is a third party medical and dental financier that offers qualifying patients affordable low and no interest payment plans.
Find quick answers to common questions about our dental services, procedures, and patient care in our FAQ section.
Yes, we warmly welcome new patients of all ages, including children, adults, and seniors. You can book your first appointment by calling our office, using our online booking form, or walking in during office hours.
We offer flexible scheduling, including early morning, evening, and weekend appointments at select locations, to accommodate busy schedules. Same-day appointments are available for dental emergencies.
We are in-network providers with most major dental insurance plans, including Delta Dental, Cigna, Aetna, MetLife, United Concordia, Humana, Guardian, and many others. We also accept MassHealth (Medicaid) for qualifying patients.
Our team will verify your specific insurance coverage before your appointment and explain exactly what is covered, what your copay will be, and whether any deductibles apply—so there are no surprises at checkout.
No dental insurance? No problem. We offer several affordable options for uninsured patients:
We believe everyone deserves quality dental care regardless of insurance status, and we’ll work with you to find a payment solution that fits your budget.
Yes. We accept dental emergencies for new and existing patients. If you are experiencing severe tooth pain, a broken or knocked-out tooth, a lost filling or crown, swelling, or a dental abscess, call our office immediately.
We prioritize emergency cases and will make every effort to see you the same day. Do not ignore dental emergencies — infections in particular can spread quickly and become serious if left untreated.
Your first dental appointment typically includes:
The entire first visit usually takes 60–90 minutes. You’ll leave with a clear picture of your oral health and any recommended next steps.
Yes, we offer dentistry for kids and welcome patients of all ages, including infants, toddlers, and teenagers. The American Academy of Pediatric Dentistry recommends a child’s first dental visit by age 1 or when their first tooth appears.
We do our best to accommodate same-day and next-day appointments for new patients, especially for dental emergencies. If you are experiencing a toothache, broken tooth, lost filling, swelling, or any urgent dental concern, please call us directly and we will make every effort to see you as quickly as possible. For routine new patient exams, appointments are typically available within a few business days.
Excel Dental combines advanced technology, a compassionate team, and convenient multi-location access across the Greater Boston and North Shore area — including Lowell, Billerica, Methuen, Haverhill, Everett, Chelsea, Lynn, Revere and Bridge St. We offer same-day crown technology, in-house specialists, flexible scheduling, and a full range of services from pediatric dentistry to dental implants — all under one roof. Our mission is simple: to provide uncompromising excellence in dental care while treating every patient like family.
Yes. To save time at your first appointment, you can fill your new patient registration forms in advance from our website. Pre-filling your forms means more time in the chair with your doctor and less time in the waiting room.
